Legal Notice
Any use of this site must comply with these terms and conditions of use.
Website published by:
Legal name of the company:
AIR LIQUIDE MEXICO, S. de R.L. de C.V.
Corporate office address:
Av. José Clemente Orozco #329 Col. Valle Oriente, San Pedro Garza García, México. C.P. 66269
Chief editor:
Ilse Galván
Tel: (81) 8851 0600
Intellectual property
AIR LIQUIDE ("AIR LIQUIDE" or "we") offers visitors and users access to this website based on (and assuming) your acceptance of the following terms. AIR LIQUIDE hereby grants you a non-exclusive, non-transferable license to access, download and use this website solely for your personal use. We may, at our sole discretion, add, remove or change some or all of the features provided on the Website at any time or terminate this license. All materials, including, without limitation, settings, screens and all information appearing or displayed in connection with AIR LIQUIDE on this website are protected by all applicable laws and regulations.
AIR LIQUIDE owns, reserves and retains all intellectual property rights, including copyright, in this website and its contents. Trademarks, service marks, trade names, logos, and other indications of origin, including but not limited to AIR LIQUIDE domain names displayed on this website, are registered and unregistered trademarks of AIR LIQUIDE or of a third party that has granted AIR LIQUIDE the right to use them on this site. Nothing in this document should be construed as granting the user or browser any license or right to use any trademark displayed on the site without the prior written consent of AIR LIQUIDE or the third party. AIR LIQUIDE and/or third party content providers remain the owners of the information displayed on this website and you do not acquire any of these ownership rights by printing or downloading any of the information or by using the site's features.
For your convenience, AIR LIQUIDE provides links to other sites and these may be provided from sites known or unknown to AIR LIQUIDE. AIR LIQUIDE is not responsible for the content of any site that is linked to or from this site, and such links do not imply that AIR LIQUIDE sponsors, licenses, endorses or is otherwise linked to such sites, the products or services described in this document or its owner, nor that AIR LIQUIDE has authorized the linked site to use any trademark, trade name, logo or other trademarked or proprietary material of AIR LIQUIDE.
The terms and conditions related to the use of this website are governed by Mexican law. The courts of Mexico will have exclusive jurisdiction to resolve any dispute arising from the use of this website.
Respect for privacy and the use of personal data
The privacy and security of your information are important to us. AIR LIQUIDE's policy is to respect and protect the privacy of users of this website. We will not voluntarily disclose individually identifiable information about our customers or other users of our website to third parties without first receiving the user's consent.
When you use the airliquide.com website, the person responsible for your data is the company Air Liquide México, S. de R.L. de C.V., with address at Av. José Clemente Orozco #329, C.P. 66269, Col. Valle Oriente, San Pedro Garza Garcia, Nuevo Leon, Mexico.
Ethics and use of the data obtained
AIR LIQUIDE only requests certain types of personal information when you use the website. In some areas of our website, including online customer support and order fulfillment tools, we ask you to provide us with information that allows us to enhance your visit to the site, assist with technical support issues, or follow up with you. after your visit. Unless the requested information is necessary for the fulfillment of the request, you will be informed and it will be totally optional for you to provide it or not. We may ask for your name, email address, phone number, address, type of business, customer preference information, customer number, and other similar personal information that is needed to register or subscribe to our services or offers.
Consequently, AIR LIQUIDE uses the personal data that you have provided to this website for the following purposes, term and legal grounds:
Purposes | Legal Basis | Retention period |
---|---|---|
To ensure proper tracking of your subscription to our services or offers and order fulfillment. |
AIR LIQUIDE needs to fulfill the contract with you. |
Duration of the contract, plus a maximum of ten (10) years or more, as applicable, to allow AIR LIQUIDE to comply with its legal obligations. |
Provide online customer support tools and follow-up in connection with such technical support. |
The legitimate interest of AIR LIQUIDE in offering you online assistance tools to facilitate the administration and monitoring of your contract(s) and to develop and improve our services. |
Duration of the contract plus a maximum of five (5) years, or more, as applicable, to allow AIR LIQUIDE to comply with its legal obligations. |
To process your application if you have responded online to a job offer at AIR LIQUIDE. |
AIR LIQUIDE legitimate interest in evaluating your suitability for the proposed work. |
2 years from our last exchanges related to your application, or more, as applicable, to allow AIR LIQUIDE to comply with its legal obligations. |
To process your queries related to the protection of your personal data. |
AIR LIQUIDE requires compliance with a legal obligation. |
The processing time of your request plus a maximum of five (5) years or more, as applicable, to allow AIR LIQUIDE to comply with its legal obligations. |
Login to your Air Liquide shareholder account. |
The need for AIR LIQUIDE to fulfill the contract with you. |
Period of existence of the shareholder's account plus five (5) years after the closing of the account, or more, as applicable, to allow AIR LIQUIDE to comply with its legal obligations. |
AIR LIQUIDE also processes the personal data you provide in the course of your transactions and communications with us, such as your email exchanges, your conversations using tools and platforms provided by AIR LIQUIDE, or in connection with virtual workspaces and collaboration tools used by AIR LIQUIDE. These treatments are based on the legitimate interest of AIR LIQUIDE to guarantee the relationship with you by addressing your requests, questions, etc., and to improve the quality of the service provided, and aims to make these tools available to guarantee and control your appropriate use, as well as the security of the computer system and the confidentiality of the information.
Passive collection of personal data
Some of the personal data stored on our server is provided by you voluntarily when you fill in online forms, while other data is collected automatically.
In order to improve the user's browsing experience on our sites and for statistical analysis purposes, AIR LIQUIDE automatically collects certain data when you visit our sites:
- Your IP address: your Internet service provider assigns an IP address to your computer so that you can access the web
- The date and time you visit the site and the pages you visit.
- The operating system of your computer and the Internet browsing software used
- Your username, if you browse restricted areas of the site
- Your browsing history within the Group's websites and the duration of your connection.
Depending on the case, we process such data with your consent when the law requires it (for example, in the event that the deposit of some cookies in your terminal requires the collection of your consent) or on the basis of our legitimate interest in proposing a website and improve its performance.
We recommend that you also read our page on cookies.
Recipients of personal data
In the strict limit of data processing carried out for the purposes described above, we are directed to communicate some of your data to:
- Authorized personnel of the AIR LIQUIDE companies in the exercise of their usual functions.
- Our service providers and subcontractors.
Transfer of personal data outside the European Economic Area
In addition, the use of the web conference service, as well as the availability of communication tools and platforms, implies the transfer of personal data (names, surnames and email address) for identification purposes, and data exchange (messages, files attached) for the purpose of accommodation and administration to States not members of the European Economic Area, including the United States, whose legislation on the protection of personal data is different from the legislation of the European Economic Area.
When your data is transferred to the United States, we will treat your personal data in accordance with the provisions of the Standard Contractual Clauses established by the European Commission (decision 2010/87/EU) and signed with our suppliers.
In addition, due to the international dimension of the group and its organization, AIR LIQUIDE transfers your personal data within its entities located in countries that are not members of the European Economic Area. These transfers are covered by "Mandatory Corporate Rules" approved by the competent authorities for the protection of personal data. You can consult them by following this link.
Confidentiality of the data obtained
AIR LIQUIDE uses your personal information exclusively for the specific purposes described above. The information you provide us will be confidential and will be used only by virtue of your relationship with AIR LIQUIDE and/or one of its affiliated companies as a client; this information will never be disclosed or sold to third parties for commercial purposes or prospecting purposes.
Your rights regarding your personal data
In accordance with the applicable regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with respect to the treatment of personal data and on the free circulation of such data, you have the right to access, rectify and delete the personal data that concern you, the right to oppose, for reasons related to your particular situation, the processing of your personal data, as well as well as the right to establish guidelines regarding the destination of your post-mortem personal data.
In addition, in some cases you can request to receive the personal data you have provided to us or, where possible, to send it directly to another controller.
In certain circumstances, you also have the right to obtain the limitation of the processing of your personal data.
For data processing that requires your consent, you have the right to revoke your consent at any time. The exercise of this right does not affect the legality of the treatment in accordance with the consent given before the revocation.
For any request or complaint related to the processing of your personal data and the exercise of your rights, you can contact the Data Protection Officer designated by AIR LIQUIDE.
By ordinary mail:
Laurence Thomazeau, Data Protection Officer
75, quai d’Orsay - 75007 París
Or using the contact form available here:
https://www.airliquide.com/group/contact-us-gdpr
You also have the right to file a claim with the competent authority for the protection of personal data.
Modifications
AIR LIQUIDE reserves the right to modify or complete this Privacy Statement at any time. All updates will be marked on the home page of the website and it is recommended that you read this Privacy Statement each time you access the AIR LIQUIDE website. All changes or additions to this Privacy Statement are effective as soon as they are posted on the website.
Registered shareholders: The protection of your personal data
As an account holder, Air Liquide takes the protection of the personal data of its shareholders very seriously.Contact Us
If you have any questions about any of our products, services, or resources, please don't hesitate to give us a call.